After you are invited to join HERE Last Mile for your organization, you receive a personal invitation by email from HERE (firstname.lastname@example.org). The invitation is unique for your email only.
After you have accepted the invitation and created your account, go to https://lastmile.here.com/dashboard. On the Welcome to HERE page, enter your email and password.
You can choose to reset your password if forgotten or remember your sign-in information for next time.
If you belong to more than one organization, you are asked to select which one you want to use today, before seeing the dashboard. Otherwise, you are signed directly into the dashboard.
If you encounter any difficulties with log in, please see the Troubleshooting section for a possible solution.
The first time you sign in to the dashboard, you are asked to accept or decline cookies for HERE Last Mile. In the Improving services pop-up, click Decline or Accept cookies. You can change your selection via the Improving services link from the User Menu on the bottom left corner of the dashboard at any time in the future.
Any time you would like to manage basic settings for your account, you can do so from the User Menu.
Click on your account icon to the lower left to proceed to your User Menu. Here you can view your account details - name, email and your current organization.
The following options are available in the user menu:
Changing the timezone affects ALL times you see on the dashboard, including those for planned routes. For example, a route planned with timezone set to Western European Time (UTC) starting at 2:00 pm changes in the Assignments panel to start at 3:00 pm when the timezone setting changes to Central European Time (UTC+01:00).
HERE recommends you set the timezone to match the depot from which routes are run.