Note that most of the common errors that may occur when uploading CSV or XLSX are explained in the Troubleshooting section. Check the errors’ explanations to fix your file.
Also, note that the Dashboard doesn't support multiple sheets in XLSX files, so only the first sheet of an XLSX file will be uploaded.
When done, you will see all the orders listed in the Orders panel.
You can take an example CSV or XLSX file template directly from the Dashboard at any time. Access this at the bottom of the Add orders form (you may need to scroll) and click Download .csv template or.xlsx template. Note that for the XLSX template, you should change the start and end date for the order (or orders) in the downloaded file before uploading it. The CSV template can be used as is.
HERE Last Mile allows each order ID to be used only once. Please ensure all orders (including past orders) have a unique order ID.
Enter all the order details on the form, including:
When done, click Add - your order will be added to the orders list.