Pickup

Complete Pickup

Notice that the pickups are listed in the reverse order so that you first load your vehicle with the pickups for your last delivery stop. In this way, you can easily access the deliveries you need early in the route.

Once you arrive at your pickup destination, swipe up and tap Pickup.

Pickup single completion
Figure 1. Pickup single completion

If you were able to complete your pickup, you have the option to use the barcode-reader, get a customer signature, or take a photograph of the pickup item, as proof of pickup. You also have the option to add a driver note. Your dispatcher will see the proof of delivery such as barcode scan, signature, or photo in his dashboard.

Alternatively, tap the Scan button to the bottom left of your main screen to scan an item - in this way the pickup screen will open automatically.

When done, tap Mark as Picked up.

You are then presented with the follow-up delivery. You can swipe up to see more details, or swipe down again to see the map overview. Tap Go to start the delivery process and then the navigation icon, to start turn-by-turn navigation.

Unable to Complete Pickup

In case you were not able to complete a pickup, select the Unable tab on the upper-right of the screen.

Here you can add a photo to prove the failed delivery.

Tap Select reason to give more details. Please note that this list is scrollable.

Optionally you can add a comment in the Notes section below to be read by the dispatcher.

When done, tap Unable to complete.

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