Topic Situation Solution
Invitation: Unable to create HERE account. During the Accept invitation process, you get the error message "There’s already an account with that email address". Just click Sign in at the bottom of the page, to sign in with your already-existing HERE account email address.
Sign in Unable to sign-in to HERE Last Mile. 1) Please ensure that you are using the email address and password that you confirmed to your dispatcher. 2) In case you forgot the password, you can also use the Forgot password link to reset your password.
Sign in Can not sign in to the driver app and repetitively return to the Sign in page after several attempts. (with no error message about incorrect emails or passwords) It is possible that you logged into Last Mile with the same account on more than 4 instances at the same time (e.g. multiple phones and web browsers). For the phone, you can either uninstall then reinstall the app, or use the 'Clear data' functionality available on Android phones.
Route execution Dispatcher says I did not End the route or Complete the route Open the HERE Last Mile app on your phone and tap on End route (See the End route section).

results matching ""

    No results matching ""