Troubleshooting

Topic Situation Solution
Invitation: Unable to create HERE account. During the Accept invitation process, you get the error message "There’s already an account with that email address". Just click Sign in at the bottom of the page, to sign in with your already-existing HERE account email address.
Sign in Unable to sign-in to HERE Last Mile. 1) Please ensure that you are using the email address and password that you confirmed to your dispatcher. 2) In case you forgot the password, you can also use the Forgot password link to reset your password.
Tour execution Dispatcher says I did not End the tour or Complete the tour Open the HERE Last Mile app on your phone and tap on End tour (See the End tour section).

results matching ""

    No results matching ""