Map Feedback API Developer's Guide

Feedback Request Properties

The properties data structure contains the information being submitted for the map item.

Table 1. General Elements
Element	Required	Data Type	Description
`v`	Yes	String	Version number of the Map Feedback API used to report the map feedback.
`appId`	Yes	String	The `app_id` used for authentication. The examples in this document use `{YOUR_APP_ID}` , replace this demo value with your own. For more information on authentication, see the Identity & Access Management Developer Guide.
`error`	Yes	Integer	Error code, one of the Error Report Types
`importance`	No	Integer	Customer priority indicator 0 (or missing) – normal 1 – medium 2 – high 3 – critical
`premod`	No	Boolean	Indicates pre-moderation of submission content has happened.
`accountId`	No	String	Identifier of the person submitting the feedback. This field supports the integration of feedback submitted through Map Feedback API with possible related accounts the submitter may have in order to provide a more complete feedback experience. We recommend that you provide a value for this element because it assists in processing the feedback. Note: Feedback status responses do not include this information.
`useremail`	No	String	Email of the person submitting the feedback for followup. This field supports the integration of feedback submitted through Map Feedback API with possible related accounts the submitter may have in order to provide a more complete feedback experience. We recommend that you provide a value for this element because it assists in processing the feedback. Note: Feedback status responses do not include this information.
`details`	No	String	Detailed description of the problem We recommend that you provide a value for this element because it assists in processing the feedback.
`isocc`	No	String	ISO3155-1 Alpha 3 country code of the country in which the feedback applies We recommend that you provide a value for this element because it assists in processing the feedback.
`customerReference`	No	String	Customer reference ID
`MapReleaseVersion`	No	String	HERE Map Release version, eg. 2018Q2 This information can help to identify the issue quicker and whether it is already fixed in our current version or not
`ContentProductName`	No	String	Name of the content product of HERE being used, eg. RDF, GDF, NDS This information can help the team to identify and resolve the issue faster
`CustomerSoftwareVersion`	No	String	Soft-/Hardware version being used by the client, eg. HERE WeGo v2.10239
`currentValues`	No	Current Values	The current value structure can contain any of the properties values above.

Table 2. Properties for Interactive Maps
Element	Required	Data Type	Description
`zoomLevel`	No	Integer	Map display level on submission.
`pageURL`	No	String	Page from which the feedback submission is made.
`mapType`	No	String	Map type when the feedback is submitted.
`lang`	No	String	ISO 639-1 language code for the map for which feedback is submitted. This value can assist in determining the language used in customer communications.