- If you have a HERE representative, contact them when you have questions/issues.
- If you manage your applications and accounts through developer.here.com, log into your account and check the pages on the SLA report or API Health. If this does not clarify the issue, then check stackoverflow.com/questions/tagged/here-api.
- If you have an evaluation plan, check stackoverflow.com/questions/tagged/here-api.
- If you have questions about billing or your account, Contact Us.
- If you have purchased your plan/product from a HERE reseller, contact your reseller.