Request Consent

As the Data Consumer, you can subscribe to Neutral Server listing by reviewing the Pricing and plans details and proceed with the subscription process. Not all Neutral Server listings require consent to subscribe.


When a Neutral Server listing contains personally-identifiable data, such subscription requires consent from the Data Subject before receiving or using the data. If you want to subscribe to such listing, create a consent request as described in more detail below.

Neutral Server Subscription
Figure 1. Neutral Server Subscription


Personalized vehicle data is identified with a specific vehicle identification number (VIN). VIN is a unique code that includes a serial number, used to identify vehicles. With access to personalized vehicle data, third-party services and applications can tailor their offerings for each user.

When Data Provider shares a Neutral Server listing that contains personally-identifiable information, Data Consumer agrees with terms of use and sends out a consent request:

  1. From the listing you want to subscribe to, click Pricing & plans > Subscribe.
  2. Click View subscription to review the details, and click Create consent request.
  3. Fill in the Create a consent request form, including:
    • Name - give your consent request a title to introduce it to the Data Subject;
    • Description - provide the purpose of your request and summarize the use of data. The following description lays out the benefits that Data Subject receive by giving their consent;
  4. Optionally, you can add multiple VINs when you create or edit a consent request. The list of VINs can be added as a single CSV or JSON file of a maximum of 2 MB. A correct VIN consists of seventeen symbols and must not include symbols I, O, Q. If you use a CSV file, put each VIN in a separate cell, and for a JSON file, separate each VIN with a coma as featured in the examples below.

    A list of VINs in CSV file format
    Figure 2. A list of VINs in CSV file format
    A list of VINs in JSON file format
    Figure 3. A list of VINs in JSON file format

    In case a file contains invalid VINs, consent management service stops updating the consent request and returns an error response with a list of invalid VINs. If an error occurs, reupload the file with correct VINs.

        "title": "Consent request update error",
        "status": 400,
        "code": "E503131",
        "cause": "Following VINs format is invalid: [JH1TB2H25CC000003invalid, JH1TB2H25CC000000invalid]",
        "action": "Provide correct data",
        "correlationId": 4199533b-6290-41db-8d79-edf4f4019a89
  5. Click Save to create a consent request.

  6. Share the link to the consent request with your Data Subject.


    This point is only valid if you are responsible for informing the Data Subject about a pending consent request, for example, if it's a subscription to the Daimler Container. If it's a BMW Container subscription, the Data Subject is notified by BMW, and the consent is granted through the BMW driver portal.

  7. Your data becomes available when the data subject provides consent by approving your request. You can also check the status of your consent request by referring to the API. For more details on how to check your request status, see Get Neutral Server Data > Check Consent Request Status.

Consent Request
Figure 4. Create Consent Request
Consent Request Form
Figure 5. Consent Request Form
Consent Request Link
Figure 6. Consent Request Link

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