Introduction

HERE Workspace generates operational logs and metrics that you can use to keep track of your processes and usage. You can also configure certain conditions to trigger notifications from both your catalogs and pipelines, and you can log your own messages from within your pipelines.

Grafana and Splunk
Figure 1. Grafana and Splunk

There are three tools involved in logging and metrics:

  • Splunk - Use this tool for viewing and searching logs.

Note: Splunk Usage Limitations

HERE is offering Splunk as a tool to search and display logs from applications running on the HERE platform. As a customer, you must only use Splunk for on-platform purposes. It’s not allowed to ingest log data from outside the HERE platform into the HERE platform Splunk.

  • Grafana - Use this tool for viewing metric data on dashboards. HERE Workspace comes with standard regional dashboards and you can also create your own custom dashboards and alerts.
  • Prometheus - A data collection agent that stores metrics pushed from the pipeline and data services, saving it in a time-series database that can then be used by Grafana dashboards.

Note: Prometheus database

Prometheus only retains data from the previous 30 days. This means that Grafana will not be able to access data over 30 days old.

Regions

The Splunk tool is global, meaning that the logs coming from all regions will be shown in the results.

However, there is one Grafana per region. Metrics displayed on those dashboards will belong only to that region. This applies to multiregion catalogs as well. In order to monitor all regions of a multiregion catalog, dashboards will need to be manually duplicated accross all Grafana regions.

Official documentation

For documentation regarding Grafana, see the official Grafana Documentation v8.3.

For documentation regarding Prometheus, see the official Prometheus Documentation.

Terms and conditions

For the terms and conditions covering this documentation, see the HERE Documentation License.

Data privacy is of fundamental importance to HERE and our customers. We practice data minimization and don’t collect data we don’t need. And we promote pseudonymity for data subjects wherever a service does not require personal information to function. We employ privacy by design in services we develop. We strive to go beyond mere regulatory compliance and make privacy an integral part of our corporate culture. We believe that our approach to privacy is vital to earning and retaining the trust of our customers – and the bedrock of our future success as a data-driven location platform.

For more information on how data privacy is of fundamental importance to HERE and our customers, see the HERE Privacy Charter.

For more information on data security and durability best practices, see the Data API.

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