HERE offers free trials of its web APIs and Mobile SDKs. To register for a free trial, please visit https://developer.here.com/myapps/create-eval. In three easy steps, starting with creating or logging into your existing HERE account, you will get everything you need to start your free trial.
Yes, SSL is supported on every HERE plan at no extra charge. HTTP and HTTPS is billed the same way.
Please see the migration guide here.
Examples of the HERE Maps RESTful Web Services supporting B2C or consumer use cases for web can be found in the interactive REST API Explorer.
The Starter Edition provides access to location features that respond to the most popular mapping needs, seen today in a variety of consumer-type applications, while the Premium Edition provides access to functionality that is more targeted to support specific business use cases such as truck routing, historical traffic, hybrid/offline mapping and more.
To license or get more information on our Mobile SDKs please contact us. A HERE Representative will respond to you shortly.
The Examples section available in the User Guide of the API Documentation includes examples covering various use cases and implementations.
The HERE Platform Extensions are only be licensed in conjunction with HERE Platform for Business services. They are designed to enhance the functionality currently available through the core services of the HERE Platform for Business.
Currently, only the Custom Location Extension is integrated into the HERE Mobile SDK for Business, for both iOS and Android. The other Platform Extensions are available as RESTful web services.
Please contact us for access.
No, but your existing credentials need to be whitelisted to allow you access to the Platform Extensions. Please contact your HERE Account Executive or use the contact us form to get access.
Yes, this is possible through two different Extensions, the Route Match Extension and the Tool Cost Extension. The Route Match Extension will enable you to match the GPS trace to the HERE road network. The response received can then be used to calculate the toll cost for the route using the Toll Cost Extension.
Specific questions on the use of HERE Maps APIs and SDKs can be asked on Stack Overflow. The HERE Maps team actively monitors and responds to programming questions asked there regarding these APIs and SDKs. We encourage all developers to share their knowledge by answering and asking questions in the here-api tag. For more information, see: About Stack Overflow and How to ask a good question on Stack Overflow. Customers with a paid plan can view dedicated support contact information by logging in and going to their dashboard.
The HERE Maps API stack overflow channel allows developers to determine if an issue has already been identified/reported and is currently being worked on by the HERE Maps team. If you cannot find information about an issue there, you may report a new bug report by emailing us at firstname.lastname@example.org. We encourage all developers to provide as much detail as possible on each bug/issue identified, including:
Three licensing options are available for the HERE Platform:
For more information on our licensing options or to get started now, click here.
Terms and conditions for all licensing options available through Developer Portal are here.
Service Level Agreements of 99.9% monthly availability are provided to commercial licensees of paid plans.
The Consumer Free and Evaluation licensing options are the best choice for testing and evaluating the HERE Platform. To learn more about these options or to get started click here.
No, in order to preserve the quality and integrity of the HERE-powered user experience, you may not commingle results from HERE APIs with maps from other providers. Commingling refers to substituting, appending or supplementing HERE services or content with non-HERE service or content or vice-versa.
Yes, you can also use Oracle MapViewer and OpenLayers.
Yes, you may display results from HERE Platform independent of an underlying map or other imagery.
No, launching a commercial application using an evaluation license is not permitted. You can upgrade your evaluation plan to a paid plan from your dashboard or contact us to license a plan appropriate for your needs if one is not available for purchase on Developer Portal.
Yes, free access to HERE Platform for both consumer-facing commercial and non-commercial websites is possible with the free plan, as long as the website activity is within the usage limits of the plan. An upgrade to a paid plan is required if usage limits are exceeded.
No. Both the free and commercial (paid) licensing options may be used for consumer-facing applications, either commercial or non-commercial.
Yes, the free licensing option can be used to create an app that will be monetized through an app store or other similar transactions. The evaluation license cannot be used for this purpose.
No, the same app_id cannot be used across multiple third-party implementations. Each application and business customer requires a separate app_id. To generate an additional app_id, simply repeat the process to sign up for the appropriate plan.
Yes, our integrated developer dashboard allows you to track the number of requests your app is generating. After logging in, select ‘My Apps,’ then ‘App Details’ to view your usage data.
HERE APIs use two random strings, app_id and app_code, to provide secure access to their services.
HERE APIs use a combination of app_id and app_code to uniquely identify a user, an application, and to track usage for an application.
app_id - Uniquely identifies your application.
app_code – Is used in the authentication process to identify a session.
Please note that the app_ids and app_codes generated for Evaluation licenses will expire 90 days after they are issued.
To generate an app_id and app_code for an application, you need to sign in then go to https://developer.here.com/get-started to select and register for the appropriate plan.
At the final step in the registration process, an app_id and app_code is automatically generated for your application.
No, each application you develop requires a separate app_id and app_code.
You can upgrade your plan at any time via the dashboard. If you would like to upgrade your plan to something that’s not offered on Developer Portal, please contact us.
If you have an annual subscription, the upgrade will become effective immediately. You will only be charged for the pro-rated price difference.
Monthly plans are updated at the start of the next billing period.
You can downgrade your plan at any time via the dashboard. Downgrades to monthly plans are effective from the start of the next billing period.
Downgrades to annual plans are effective immediately. Pro-rated price differences when moving from a higher priced to a lower priced plan are non-refundable.
You can cancel your plan at any time via the dashboard. From the 'My apps' page select 'App Details' for the plan you would like to cancel. Hover over the gear icon to the right of your application name and select the 'Cancel' option.
The cancellation is effective at the end of the current billing cycle. Plan fees are non-refundable.
You can change your billing details at any time via the Account Management section of the dashboard.
All invoices are sent by email and available to download from the Account Management section of the dashboard.
We accept Visa, MasterCard, American Express and Paypal, depending on your billing country. US customers can also pay with Discover card.
We offer net terms payments on request for Enterprise customers. Please contact us to arrange.
Yes. You can choose between monthly or annual billing while signing up for a plan.
We currently bill in Euros, US Dollars, and Australian Dollars. Your billing currency is determined by your billing address. Your card provider may charge an exchange fee.
In Europe, Middle East and Africa: Email email@example.com Austria, Belgium, Cyprus, Czech Republic, Finland, France, Germany, Hungary, Iceland, Ireland, Italy, Luxembourg, Norway, Poland, Spain, Sweden, the Netherlands, and the UK: 00-800-1823-5322 All other countries: +31-55-538-4245
In North and South America: Email firstname.lastname@example.org USA and Canada: 866-472-8590 Mexico: 01-800-557-5539 Brazil: 0800-0957329 Chile: 800-835-217 Columbia: 01-800-518-2793 Argentina: 0800-4444240 or 0800-6660366 All other countries: +1-801-431-1531
In Asia Pacific: Email email@example.com Australia: 1800 085 406 India: 000-800-440-2095 New Zealand: 0800-027-812 All other countries: +65-67200221
One request to HERE Platform is equal to one transaction for all features, except in the case of:
If you go over your monthly usage allowance, overage fees will be applied to your account. Overage fees are charged on a per transaction basis as follows:
Consumer Mapping: $0.0007 USD / transaction €0.0005 EUR / transaction $0.008 AUD / transaction
Enterprise Mapping: $0.0100 USD / transaction €0.0070 EUR / transaction $0.012 AUD / transaction
Enterprise Mapping: $0.0100 USD / transaction €0.0070 EUR / transaction $0.012 AUD / transaction
Geocoding: $0.0070 USD / transaction €0.0056 EUR / transaction $0.0091 AUD / transaction
Overage fees will be charged in arrears on a monthly basis for both monthly and annual subscriptions.
This does not impact the functionality of your apps. We will also send email notifications when you are approaching your limit.
When a usage record is loaded into our billing system that results in a plan crossing its monthly quota, the price applied to that particular usage record is pro-rated to account for the portion that is included in your monthly quota for free and the portion that is billable. Subsequent usage records above your monthly quota will show at the per transaction prices listed on this website.
Yes. Our global coverage is constantly being updated. Some services are not currently available in all countries.
Please contact us.
Yes. Please contact us for information on specific plans for universities and other non-profit organizations.