Daily Reports

HERE Last Mile offers the Daily Report feature that summarizes tour data and displays it in charts and tables for easy view and analytics. Access the Daily Report page from the menu bar to the left by clicking on the column chart icon under the calendar. Select the desired depot from the dropdown and the calendar date at the top of the page to load data. By default, the current date is displayed.

Note

Only completed tour data is the part of the reporting page. Any canceled tours are not included.

Tours Overall

The Tour Overall section contains the summary of all the day’s tours of the depot including:

  • The total number of tours executed during the selected date.
  • Planned totals - the overall planned cost, distance, and time spent for all the tours.
  • Averages per tour - the average number of orders, stops, and individual tasks (pickups or deliveries) per tour.
  • Order volume – the total number of tasks with the percent breakdown by pickup and delivery.
  • On-time vs. Delayed – the percentage of pickups and deliveries completed within or outside of their planned time windows.
  • Successful deliveries – percentage delivered to the intended recipient or to another person.
  • Not delivered – the total number and percent of the unsuccessful deliveries with the reason explained.

Individual Tour Report

The Individual Tour Report section displays the summary for each tour of the day separately, including:

  • The name of the driver, their tour number, the tour start and end times.
  • Planned totals - the overall planned cost, distance, and time spent for the tour.
  • Tour summary - the number of orders, stops, and individual tasks within the tour.
  • Order volume – the total number of tasks with a percent breakdown by pickup and delivery.
  • On-time vs. delayed – the percentage of pickups and deliveries completed within or outside of their planned time window.
  • Successful deliveries – percentage delivered to the intended recipient or to another person.
  • Not delivered – for unsuccessful deliveries with the reason explained.

Export Report Data

The Daily report page may be printed or exported as a CSV file by clicking one of the buttons on the top right corner of the page.

Additionally, individual tours may be exported as CSV files by clicking Export as .csv to the top right corner of the Individual Tour Report section.

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